一、单选题
1、Your complaint is（A）.Would you like to give us one more chance?
A、reasonable
B、funny
C、too much
D、 unreasonable
2、We’re leaving on Tuesday, when should we （A）？
A、check out
B、 return
C、check in
D、going
3、I’m very glad to fly with you, welcome to（B）our big family.
A、take part in
B、join
C、attend
D、enter
4、Possibly could you please arrange our rooms（B）the same floor?
A、in
B、on
C、of
D、at
5、How would you like our entree on this flight? Does it（B）the local passenge.
A、fit
B、meet
C、catch
D、accord
6、Sir/Miss, please keep（C）and make enough（）for our patient who needs more rest. Thanks for your cooperation!
A、noisy;room
B、noisy; space
C、quiet; room
D、 noise；space
7、Any（A）personnel on board please identify yourself to cabin crew. Your assis.
A、medical
B、ground
C、flight crew
D、 maintenanc
8、It is hot and（C）baked.Please enjoy it.
A、fresher
B、fresh
C、freshly
D、freshness
9、Sir, your seat is in the （B） of the cabin, by the window [aisle].
A、low 
B、middle
C、behind
D、high
10、Excuse me,sir, there was a kid who （D） beverage on his seat and seat numl.
A、spilling
B、spill
C、spilted
D、spilled
11、Sorry, this meal I am having （C）.
A、is changed
B、is bad
C、went bad
D、is broken
12、Please do the exit seat passenger（C）.
A、assume
B、evaluate
C、evaluation
D、estimate
13、We would like to （B）our stay in your hotel for 2 days as our returnin
A、last
B、extend
C、longer
三级 英语
D、delay
14、Today we have prepared you braised meat balls with rice（B）brown sauce.
A、of
B、in
C、with
D、on
15、Madam, I have（C）about your connecting flig.
A、many information new
B、much new information
C、some new information
D、any information new
16、As a silver card member, you can redeem the mileage points for （B）.
A、Alcoholic beverage service
B、free flight tickets and upgrade
C、Money
D、free meal on broad.
17、Could you accept the red wine with（C）tannin?
A、thick
B、deep
C、strong
D、heavy
18、 As soon as we land,    （C）will board the plane and take over the situatio
A、ground staff
B、cabin crew
C、paramedics
D、 maintenance personnel
19、One of our passengers, suspected a heart disease, requires （D）at moment.
A、complaints
B、an emergency evacuation
C、cabin services
D、urgent medicine assistance
20、That（B）we only have 25 minutes to make the connection!
A、to mean
B、means
C、 meaning
D、meaning
21、Excuse me,captain, the ground staff is（C）,shall I（）doors for
A、leaving / disarm
B、coming / open
C、coming / disarm
D、leaving / open
22、Unfortunately, upgrade service is not（A）because first class is fully booked too
A、available
B、accessible
C、receivable
D、acceptable
23、Seats in the first row of economy class and emergency exits are the（A）seats.
A、selection
B、 choose
C、select
D、choice
24、What’s your responsible area when（A）.
A、evacuating
B、evaluate
C、evaluation
D、evacuate
25、This transit passenger can’t catch up with the next flight, so he needs a （C）.
A、receipts
B、signature
C、delay certificate
D、document
26、You can get （A）upon arrival, please contact our ground staff.
A、delay certificate
B、meal coupon
C、arrival certificate
D、boarding pass
27、Today is our Chinese traditional festival:（A），people usually get together and eat mooncakes.
A、Mid-autumn festival
B、Spring festival
C、Dragon boat festival
D、Double ninth festival
28、Excuse me,captain, some passengers（C）to deplane ,I think it’s necessary to call the——— for help。
A、want / ground staff
B、want / police
C、refuse / police
D、insist / nrnunri staff
29、We will prepare for the cabin's safety,（D）sudden turbulence.
A、even in
B、so
C、if
D、in case of
30、How to inform the captain when the plane is （D）.
A、kidnap
B、hit
C、abduction
D、hijacked
31、The passengers were（C）with our service and told me they would
A、glad
B、satisfy
C、satisfied
D、pleased
32、If anything happens, keep calm,Don’t be（A）.
A、panic
B、 shake
C、bad
D、scream
33、According to our information list, you are our（B）customer, we will
A、high-end
B、high-valued
C、expensive
D、special
34、Sorry, Sir. We don’t any foreign currency, we only（C）RMB.
A、collect
B、/
C、accept
D、receive
35、You are really a good（D）of us,especially for your grooming.
A、figure
B、model
C、pattern
D、example
36、Excuse me,captain,where is the（A）airport for this flight？
A、alternate
B、altitude
C、second
D、instead
37、I will turn（A）the emergency lighting later.Report to me as soon as possible