外贸业务员在收到客户询盘后如何第一时间给予客户回应,让新客户感受到潜在供应商的工作效率和专业度?由于原材料成本不断上涨,业务人员如何有节奏有步骤的向客户通知涨价消息?
以下是15个外贸业务员常用邮件模板-询盘报价:你可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善,做出一套适用于自己的邮件模板,从而让你在以后每一次与客户进行邮件沟通的时候都能够高效省时,最大程度上提升你的客户开发跟进工作的整体效率和效果。
邮箱收到询盘后的自动回复(1)
Dear John Smith,
Thanks for your below inquiry.
This is an automated response to acknowledge receipt of your e-mail. We assure you of a prompt response from a member of our experienced sales team.
During this time, you can also learn more about us via any of the channels below:
(a)  Visit our website for more information at www.abc. 
(b)  Visit our Facebook Page (@abc)
We thank you for your trust.
Best Regards,
Sales Team at ABC Company
邮箱收到询盘后的自动回复(2)
Dear John Smith,
Thanks for contacting [ABC Company]!
This automatic reply is just to let you know that we received your message and we'll get back to you with a response as quickly as possible. During working hours we do our best to reply as quick as we can, usually within a couple of hours. Evenings and weekends may take us a little bit longer.
If you have a general question about our company and our product, you’re welcome to browse our FAQ page for walkthroughs of all of our answers to frequently asked questions.
[FAQ page link]
If you have any additional information that you think will help us to assist you, please feel free to reply to this email.
We will get in touch with you soon!
Best regards,
Lily Lee
老客户发来新询价,但由于需要花费较多时间,无法当天给客户报价
Dear John,王宁 王石
Thanks for the new inquiry.
We are working on this inquiry now, and will get back to you as early as possible.
Sincerely,
郑州西餐店Lily
给客户报错了价格/发送了错误信息
Dear John Smith,
Hope this email meets you well?
I will like to draw your attention to an error made in the Quotation List I sent earlier. Please kindly note that the price for the [Product name] listed on the Quotation was wrong. I noticed it after I recalculated the cost.
On behalf of [ABC Company], I sincerely apologize for this mistake. We are deeply sorry for the inconvenience we have caused you. I have attached the corrected Quotation List to this email.
Please let me know when I can call you to further clarify this issue. Please accept our apologies once again. 
Thank you.
Best regards,
Lily Lee
客户提供了更加详细的产品规格,需要给客户重新报价
Dear John Smith,
Thank you for the detailed information provided. 
With the information you provided we've been able to update a more detailed Quotation List for your inquiry. Attached please find the updated Quotation List.
I'm aware the new price (USD12.50/Pc) is above our original estimated offer. At the time
of the estimate, we didn't have all the specification details for your inquiry. This price is quoted including all the specification details you provided and it is the final price – you won't get a nasty surprise when we finally sign the contract!
We appreciate your feedback on the newly updated Quoation List, and if there are any amendments to be made, please let us know. 
叶禹含We look forward to working with you!
Best regards,
心动御
Lily Lee
涨价通知(1)
Dear John Smith,
I’m just writing to inform you that starting next month, we’re increasing our price on [Product name]. The new price reflects our increased input on cost of raw material, qualit
y of service and exchange rate depreciation.安吉丽娜 朱莉
This price increase is an unavoidable part of doing business, and we hope we can continue to serve your company long into the future. If you have any questions or need clarification, please don’t hesitate to contact me to discuss your project.
Best regards,
Lily Lee
涨价通知(2)
Dear John,
How are you today?
The cost of raw material continues to rise from the middle of October, and has increased by 10% till now. Besides, due to the latest released environmental protection policy by China government, the cost of spare parts and inland transportation have been rising sha
rply as well.
Our managing team has formally asked us to give notification to customers that our prices will go up on 11th November, but we will be able to keep the old prices if you place order before 11th November. We suggest you keep some inventory before the price rise, if you have plans to place order recently, please confirm your order as soon as possible.
王浩信陈自瑶For your reference, enclosed please find the newly updated Quotation list which is valid before next Friday (11th November). The prices are the same as before, we have only updated the packing information according to your recent orders.
Waiting for your message.
Sincerely,
Lily
涨价通知(3)
Dear John Smith,
We are pleased to have been in business with you since the past 6 years, overcoming hurdles and challenges together in unison. We have not raised the prices of our products in all these years despite the continuous rise in various expenses. With effect from [25th July], we shall have to increase the prices by 5% on all our products.