客人发询盘，第一次回盘:
Thanks for your kind inquiry to us . This is XXX from XXX Co.,Ltd . Nice to know you.
Company brief….
If any questions, pls do contact us.
继续跟踪客户的邮件如下：
Hope you fine, my friend.
It is regrettable that I don’t receive any information from you. Could I have your idea about our XXX offer? We will try to satisfy  外贸流程you upon receipt of your reply.
If anything we can do for you, it’s our pleasure. Hope to cooperate with you.
如果客人还没有回信,一周后再问客人不回信的真实原因.

Sorry to trouble you again!
Have you kindly checked my XXX offer? Hope they are workable in your market. Any of your comments about our offer such as price, quality, service would be appreciated.
Look forward to hearing from you soon.
之后的日子里,可以尝试新产品的报价,. 这样写：

Good day!
Maybe you have received and considered our new sunglasses products. Could you kindly give me comments at your convenience?
If XXX are not suitable, please give me detailed requirements.

但是，不同的客人，变换着写邮件，让客人知道我们公司,10天左右：

Dear ***,
Wish you have a nice day!
May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please do contact me freely. We will do much better, if you give us some suggestions. Waiting your reply.
但是，还需要继续跟踪．
dear sir
Have you received our quotation of XXX? If you have any further questions, please don't hesitate to contact us. We are waiting for your comments about our quotation.
We hope that we can establish a good business relationship with you in the nearest future.
Your prompt reply will be appreciated.