1.How often do you clear the letter-box everyday?
We clear the letter-box three times a day.
2.How long will it take to get to Australia by EMS?
It will about take only two or three days.
3.Where should I put the stamps on the envelope?
You should could stamp on the upper right corner on the front-side of the envelope.
4.Why do you inspect my parcel?
It is for the safety of your parcel and other customers parcels.
5.What services do you offer in your post office?(Name at least 5 kinds)
Letter, Parcels, EMS, Telephone, Fax, Small packet
6.What do you mean by registered?
After mailing, you can get a receipt ,then If you have any problem, you can make an enquiry with it free of charge. In addition, the receiver will sign when she gets the letter.
7.How do you charge the registration fee?
Besides the basic charge ,you need to pay 8 yuan for each international item.3 yuan for each item of domestic Hong Kong Macao and Taiwan.
8.I want to send my glasses. What do you have to protect my glasses?
We can put some cotton, plastic foam, sponge or bubble
around them.
9.What can you tell a customer if a parcel is packed poorly?
Sorry, According to the rule, this kind of packing box is
not allowed to post, because it is easily damaged.
10.A customer wants to send some fruit to his family in
America by EMS. What must you tell the customer?
I’m sorry you can’t send it because fruit is perishable.
11.Would you like to mail them by ordinary or registered ?你想怎么寄？平常还是挂号？
12.How would you like to mail it ?您想怎样寄？
13.You can send it by registered mail .您可以按挂号寄。
14.You can make an inquiry with the receipt mail .您可以按挂号寄。
15.You can make an inquiry with the receipt free of charge at the post office.您可以拿收据免费在邮局查询 
16.The highest insured amount per article is RMB 100000 yuan每件最高保价金额为人民币十万
17.Insurance fee is 1% that you insured and the lowest fee per item is 1 yuan.保价费按保价金额1%收取，最低保价费用元。
18.It is 80 fen for each domestic postcard每张国内明信片0.8元钱。
19.Anything can't be enclosed in an aerogramme including writing paper.邮简内不可以夹任何物品，包括信纸。
20.The stamps cannot be stuck on the backside of the postcards邮票不可以贴在明信片的背面。
21.You can make your own personalized postcards here您可以在这儿制作个性化的明信片
22.All kinds of book , newspapers , periodicals , textbooks , catalogs , and printed graphic materials can be sent as printed matter.各种书籍、报纸、期刊、广告、教材/目录及各种印刷品可以按印刷品寄递
23.The maximum weight for domestic printed matter is 35kg国内印刷品的最大重量是35公斤
24.Do you want to send them by surface or by airmails你想怎么寄？寄平信还是寄航空？
25.the maximum weight of a letter is 2kg per article信函授每件最大
重量为2千克
26.For each international airmail letter within 20g ,different postage is charged according to different groups . they are 5 yuan ,5.5 yuan , 6 yuan and 7 yuan. and for each additional 10g or any fractions , a
n additional fee is charged , they are 1 yuan , 1.5 yuan , 1.8 yuan and 2.3 yuan . the air surcharge is no longer charged.每封20克和20克以内的国际航空信函，按不同的组别收费分别是5元。。。。不再另收航空费。
27.For an international letter，the receiver’s name and address (postcode)should be written on the right half below in the frontside of the envelope 国际信收件人名址（邮编）应写在邮件信封的正面右下部
28.The sender’s name and address should be written on the upper left corner on the front of the envelope.寄件人名址应写在信封正面左下角，
29.The name of the city and the country of destination should be indicated in English,French in capital letters. 寄达城市及国名应用大写的英法文加注
30.Chinese can only be accepted by japan,south korea,Singapore and D.P.R. Korea
只有寄往日本，韩国，新加坡，和朝鲜的邮件才能用中文书写 
31.it is 4.5 yuan for each international air postcard每张国际航空明信片4.5元钱
32.We have all kinds of stamps and postcards with different designs for sale我们有不同图案和明信片出售
33.This is just a sample . Please take a look . are you interested in it ?这是样品您看看，喜欢吗？
34.Sorry ,The postcards cannot be sold separately but only as a whole sheet对不起，明信片不零售，整套出售。
35.Yes , The postcards can be sold separately 明信片可单买
36.what do you think of this one ?how many sets do you want ?您觉得这个怎么样？你要几套
37.Beijing has a lot of places of interest , such as the great wall , the summer palace , the forbidden city , beihai park , the temple of heaven , di tan , yue tan , the lama temple , hou hai and hutongs北京有许多名胜古迹，例如：长城 颐和园 紫禁城  北海 天坛 月坛  雍和宫  什刹海海和胡同。 
邮政国内包裹38.All kinds of book , newspapers , periodicals , advertising , printed documents and graphic can be sent as international printed matter but stationery is not included 各种书籍/报纸/期刊/广告及各种印刷品的图文资料可以按印刷品寄。但文具用品不例
39.Stationery ,such as letter paper , envelopes , exercise book and stamp albums , is not allowed to send as printed matter文具像：信纸/信封/练习本和集邮册是不允许按印刷品寄的。
40.Documents printed by computer or printer can be sent as printed matter
各种电子计算机或打印机打印的文件也可以按印刷品寄递
41.The maximum weight for international printed matter is 5kg , but to Ireland and Canada is 2kg 国际印刷品最大重量是5公斤，但寄到爱兰和加拿大是2公斤。
42.Your parcel is overweight . so you may
repack it into two packers 您的包裹超重了，所以，您得分成两包。
43. You can take something out 你可以拿出一些东西。
44.You can pack them separately 你可以分别打包。
45.You can sent it as parcels 你可以按包裹寄
46.Printed matter should be packed with one end open because the customs would open it for inspecti
on印刷品不能封固，因为海关要关要打开检查
47.the maximum weight for each domestic parcel is 35kg每件国内包裹的最大重量是35公斤
48.The maximum weight for each domestic fragile parcel is 10kg每件国内脆弱包裹的最大重量是10斤
49.Would you please show me the contents?请把您的内装物品拿给我看不好吗？
50.What is inside内件是什么？
51.You d better change our special postal box  1您最好换我们的邮政装箱。
52.No matter how many hours you packed your parcel , you should understand that you need to change it . it is for safety , I will repack it as good as you did 无论您花`多少时间包您的包裹，您应该理解您必须得换得包装这是为了安全，我会给您重新包好，像您装的一样好
53.Let me help you wrap it up with packing machine让我帮您用打包机装一下
54.Do you want to insure it ?你想保价吗
55.Let me help you wrap it up with packing machine让我帮您用打包机包装一下
56.How much is the fee for enquiry ?查询费是多少钱？
57.How much should I pay?邮费是多少钱？
58.It’s…yuan…fen.
59.How do you calculate the insurance fee of this parcel?这个包裹的保价费是怎么计算的
60.Up to now this service has been extended to more than 18 countries and regions.They are Germany, Australia, France, Britain, the USA, Canada, Switzerland, Belgium, Denmark, Finland, Italy, Japan, the Netherlands, Sweden, Singapore, Thailand,HongKong and Macao.（全球优先函件）德国 澳大利亚 法国 英国 美国 加拿大 瑞士 比利时 丹麦 荷兰 意大利 日本 荷兰 瑞典 新加坡 泰国 香港 澳门。 
1.dangerous goods危险物品
3.inflammable substances易燃物品
4.chemical substances化学物品
5.inflammable chemicals易燃化学物品
7.radioactive substances放射性物品
8.poisonous substances 毒性物品
9.perishable article容易腐烂的物品
10.fragile article易碎物品
11.fragile parcel 易碎包裹
South Korea  Pakistan  Japan Bangladesh  Singapore Sri Lanka Thailand Maldives Viet Nam Bhutan Laos Iran Myanmar Afghanistan Malay Fiji Indonesia Solomon Islands Philippines Papua New Guinea Kampuchea New Zealand Brunei Australia India Nauru Nepal China