描述银行卡挂失的英语情景对话
英语口语
A: IBJ, Client Services Department. Shelley speaking, how can I help?
这里是IBJ银行,客户服务部。我是Shelley,如何为您效劳?
B: Client Services? Oh, hello. I need your help.
是客户服务部吗?噢,你好。我需要帮助。
A: Certainly, that's what we're here for. What can I help you with?
当然,这是我们的职责。我可以帮助您做些什么呢?
B: I'm a tourist in this city and unfortunately I've lost my card!
我是来这个城市旅游的,但不幸的是我刚去了我的卡!
A: Calm down,Sir. Is that an IBJ Debit or Credit Card?
请您冷静一下,先生。您丢的是IBJ银行的借记卡还是信用卡?
B: Credit Card. The International Credit Card, I can't find it anywhere.
是信用卡。国际信用卡,我到处都不到它。
A: Just calm down, Sir. OK, when do you think you lost it?
请您别着急,先生。那么,您认为是什么时候去的?
如何挂失B: I'm not 100% sure, around an hour ago I guess. I had it in the hotel lobby bar; I used it to charge something to my room. I obviously didn't pick it up again.
A: That's fine, Sir. Let me just take some details from you and we can help you.
没问题,先生。我这就记一下您的一些详细信息,然后我们可以帮助您。
B: Thank you. Thank you very much.
谢谢你。非常感谢。
感谢您的阅读,祝您生活愉快。
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